Ethical Mailbox

Regulations for the CICA ESERP Mailbox / Ethical Mailbox

The values of eserp matter to all of us.

These should prevail and be applicable in the actions and decision-making processes of the various groups that form part of eserp.

It is the responsibility of students, participants, faculty, employees, and all third parties interacting with us to base their conduct and actions on these values.

The CICA Eserp Mailbox and the Ethical Mailbox are channels for communicating solely facts related to issues of harassment with CICA and/or reporting on misconduct (as outlined in Law 3/2023) at eserp.

In case of suggestions, the appropriate channel for submitting them is sugerencias@eserp.com

Information Channels

At eserp, we provide community members and third parties with alternative internal communication channels that are part of a single internal information system.

CHANNEL The CICA Eserp Mailbox and the Ethical Mailbox are located on platforms contracted to an external provider, offering greater guarantees of security and confidentiality for informants.

RESPONSIBLE This email buzonetico@eserp.com is directed to the person in charge of the CICA Eserp Mailbox and will manage its content.

INDEPENDENT EXPERT You can contact the independent expert at the following phone number: +34 621 628 106 - Mabel Cueto.

Promote honesty and transparency in all interactions, both inside and outside the classroom. Students should learn to make ethical decisions even when facing difficult challenges.

Teach students the importance of considering the social and environmental impact of business decisions. Corporate Social Responsibility (CSR) should be a key component of the curriculum.

Promote respect for diversity of perspectives, cultures, and opinions. Students should learn to work effectively in multicultural environments and value diversity as an asset.

Encourage equity and justice in all business transactions and practices. Students should understand the importance of treating all stakeholders fairly and equitably.

Teach and model ethical leadership, emphasizing the importance of making decisions based on strong ethical values and principles.

Incorporate sustainability concepts into the curriculum, highlighting the importance of long-term sustainable business practices.

Foster a culture of continuous learning and adaptability, where students are open to new ideas, methods, and ethical perspectives.

Teach students to take personal responsibility for their actions and decisions and recognize the ethical consequences of their choices.

Promote ethical collaboration among students, highlighting the importance of working together to achieve common goals without compromising ethical principles.

Resolve your frequently
asked questions about the
Eserp Ethical Mailbox.

Find clear answers to the most common questions about the ESERP Ethical Mailbox.

What is the Ethical Mailbox?

The Ethical Channel is the confidential channel that eserp makes available to its entire community (students, faculty, employees, and third parties interacting with us) to:

Report potential violations of the Ethical Mailbox Regulations, the regulations developing it, or the law.
The Ethical Mailbox is the preferred internal channel that eserp makes available to people, its community, and third parties to report potential incidents related to the Ethical Mailbox Regulations, the regulations developing it, or the law. This Mailbox technically guarantees the confidentiality and integrity of communications.
The Ethical Mailbox complements and does not replace the usual communication channels of eserp with its employees, students, collaborators, and other third parties with whom it maintains a labor, academic, commercial, or professional relationship. In this sense, these channels for effectively resolving each case should be used, depending on the case, prior to the Ethical Mailbox.

How can I access the information channels?

You can access directly through the APP allowing you to report securely, quickly, 24/7, and attach all the support you consider necessary to substantiate your report.
Also, if you prefer, you can use email or a phone call directly with our external advisor of the Ethical Mailbox.

CICA

The CICA, or Information and Prevention Center for Harassment Cases and its Protocol, aims to contribute to compliance with current laws, preventing and combating harassment in any of its forms.

It provides a model of internal procedures that serves as guidance and direction when such acts occur.

Its ultimate goal is to build a better society in which we act as responsible and informed citizens.

Regulations for the CICA ESERP Mailbox / Ethical Mailbox

Information Channels

Integrity

Social Responsibility

Respect

Equity

Ethical Leadership

Sustainability

Continuous Learning

Personal Responsibility

Collaboration

Resolve your frequently asked questions about theEserp Ethical Mailbox.

Resolve your frequently
asked questions about the
Eserp Ethical Mailbox.