Elena Zhelezniak is a business and product strategy consultant with over twelve years’ experience in enterprise SaaS and hospitality. As Global Sales Director at ReviewPro (Shiji Group), she developed commercial activity across more than 39 countries, working with guest experience solutions and managing the full customer cycle. She currently advises growing technology platforms on commercial strategy, product and monetisation. She is an eserp alumna and brings real-world cases in communication, sales and digital transformation into the classroom.